Shift Left, With AI
Watch the Free Training Now
Learn how AI can take on tech support tasks, automate triage, and become the most obedient member of your team.
How to Shift Left with AI and Get. More. Done.
Unlock smarter workflows, reduce escalations, and give your team room to grow—with AI that works.
Discover how MSPs and IT departments are using AI to streamline Tier 1 & Tier 2 tasks, freeing up senior staff and improving margins.
WHAT YOU’LL LEARN
In this no fluff session we break down:
The real-world anatomy of a good AI prompt
How to assign tech tasks to your new Tier 0: AI
Tools and tactics for shifting left (and how not to break stuff in the process)
Bonus: Real use cases that actually work
Give Your IT Team the Support They Deserve—Without Hiring
Your AI-powered Tier 0 handles the repetitive, time-sucking stuff so your Tier 1s and 2s can focus on what matters. That means faster resolutions, fewer escalations, and happier clients.
Automate First-Level Tech Tasks
Use AI to triage tickets, suggest solutions, or even resolve routine issues—24/7. Free your Tier 1s from “Have you tried turning it off and on again?”
Train Smarter, Not Harder
Let your junior techs learn on real systems with AI-generated prompts, scripts, and summaries. Gain autonomy without putting your stack at risk.
Scale Without Overhead
AI doesn’t take sick days. With the right prompts and guardrails, it becomes your most reliable (and cheapest) tech on the team.